Clear from the start.
And at every
renewal.
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Documents organized by topic.
18 documents
Orders and billing
Prices, renewals and cancellation.
Terms of UseThe rules for your relationship with Zovvi Cloud.Refund and Cancellation PolicyHow to end a purchase and request a refund.Automatic Renewal and Renewal PricesClear introductory pricing, billing cycles and renewals.Suspension, Termination and Account DeletionThe service lifecycle, from temporary restrictions to closure.Promotions and Service RulesEligibility, duration and conditions for offers.
Keeping your service running
Availability, backups and resources.
Service Level AgreementAvailability, measurement and handling of downtime.Backup and Data Retention PolicyUnderstand backup scope, restoration and retention.Website Migration PolicyCompatibility, access and verification for an organized move.Resource Limits and Fair UseHow resources are shared and when to upgrade.
Privacy and security
Data, access and protection.
Privacy PolicyUnderstand how data is used and how to exercise your rights.Cookie PolicyWhat is stored in your browser and how to control your choices.Access Security and AuthenticationResponsibilities for protecting accounts and authorizing operations.Anti-Spam PolicySend messages people expect to receive.
Responsible use and rights
Usage rules and commitments.
Acceptable Use PolicyWhat may and may not run on our infrastructure.Intellectual Property and DMCAHow to report misuse of content and follow a complaint.AI and Automation PolicyUse automation while retaining control, privacy and responsibility.Sustainability PolicyEfficiency with transparency, without empty environmental claims.Consumer Protection CodeYour rights when purchasing, seeking support and resolving problems.
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