Report a bug

Found a problem?
Show us what happened.

Something not working as expected? Show us what happened so we can investigate.

Describe the problem
Person checking a phone while using a laptop at home

On a phone or a computer,
your report helps us find the way.

What to include

What you noticed matters.

  • The page and what you tried to do.
  • What you expected and what happened.
  • Only necessary details, without passwords.

Let’s understand what happened.

Tell us what went wrong in your own words. Fields marked * are required.

Report details

Where is the problem?

How can we reproduce it?

Want to show us too? Optional

A screenshot or video can help. Review it before attaching.

1 file up to 8 MB. Record up to 45 seconds, without audio.

Capture only starts with your permission. Nothing is uploaded until you submit the report.

How can we reach you?

A report we can reproduce

Start with the page address and the steps in order. Tell us whether the error is consistent or depends on a particular situation. Include relevant error text after removing personal data, access codes and payment details.

If security is involved, stop testing

If you find someone else’s data or unauthorized access, stop exploring and select “Security”. Do not download databases, change data, disrupt services or publish exploitable details. Finding an issue does not authorize testing other people’s accounts or websites.

What happens next

Keep your reference after submitting. We review scope, reproduction and impact, and may ask for more details using your contact information. Receipt does not mean a bug has been confirmed or fixed. Billing questions and incidents affecting your service belong in account support.

People are helping us improve.

Meet the Brand Guardians